Apprenticeship - Providing Security Services

This apprenticeship is designed to provide apprentices with the skills to work in the security services sector, such as monitoring and maintaining security of property and premises, carrying out searches and controlling security incidents.The Intermediate Level Apprenticeship in Providing Security and job opportunities include: Security Officer, Door Supervisor and CCTV Operator. For regulatory reasons the majority of people undertaking this apprenticeship will need to be 18 or over.

An Apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows the apprentice to gain technical knowledge and real practical experience, along with functional and personal skills, required for their immediate job and future career.These are acquired through a mix of learning in the workplace, formal off the job training and the opportunity to practice and embed new skills in a real work context.The apprenticeship programme is an ideal way to lead into, or enhance a career within the security services sector.

On completion of the Apprenticeship the apprentice must be able to undertake the full range of duties, in the range of circumstances appropriate to the job, confidently and competently to the standard set by the industry.

What is included in this Apprenticeship?

All apprenticeships work towards a framework with a specified number of credits.The framework includes a balance of content in technical, business and interpersonal areas designed to ensure apprentices have an appropriate set of skills to operate within the sector, which includes competence and knowledge qualifications.

The Specification of Apprenticeship Standards in England (SASE) states than an apprentice must attain a minimum of 37 credits on the Qualifications and Credit Framework (QCF).This includes competency and knowledge components,Functional Skills: Maths, English.

Certificate in Providing Security Services Edexcel –Pearson – 22 Credits.This is the competence part of the apprenticeship. The following units are available some of which are mandatory and others which depending on the Pathway chosen, are mandatory or optional.

These endorsed pathways are:

  • Static and Patrol Guarding
  • Door Supervision
  • CCTV Operation.

Learners who do not wish to take an endorsed pathway may achieve the qualification by taking the non-endorsed Providing Security Services pathway depending on the job role.

Group A - Mandatory

  • Reducing the risks to health and safety at work
  • Communicate effectively with others
  • Portray a positive personal image
  • Control security incidents

Group B – Mandatory/optional units by pathway

  • Maintain the security of property and premises through observation
  • Control entry to and egress from premises
  • Carry out searches of people and their property
  • Provide security at licensed venues
  • Carry out searches of vehicles for unauthorised items
  • Arrest by security operative
  • Deal with disorderly and aggressive behaviour
  • Monitor areas using CCTV systems
  • Maintain CCTV recording media libraries and preserve potential evidence
  • Maintain the operational performance of CCTV systems
  • Provide covert security in retail environments
  • Detect loss and theft in retail environments
  • Control a guard dog under operational conditions
  • Deal with lost and found property
  • Maintain understanding of current legislation and regulation relevant to the security officer role
  • Record information relevant to the security operative role
  • Preventing unauthorised items passing through ports
  • Respond to keyholding visit requests
  • Visit sites in response to keyholding requests
  • Protecting from the risk of violence at work
  • Promote a healthy and safe workplace
  • Work effectively with other agencies
  • Assess and address risk to the environment
  • Use radio communications effectively

Certificate in providing Security Services – Edexcel Pearson – 15 credits. This is the knowledge part of the apprenticeship. These are mandatory units:

  • Working within the Private Security Industry
  • Conflict Management within the Private Security Industry
  • Solving Work-Related Problems

Optional Units

  • Working as a Security Officer within the Private Security Industry
  • Working as a CCTV Operator within the Private Security Industry
  • Working as a Door Supervisor within the Private Security Industry
  • Understand Security and Loss
  • Prevention in a Retail Business
  • Learning with Colleagues and Other Learners
  • Communicating Solutions to Others
  • Effectiveness at Work
  • Working in aTeam
  • Building Working Relationships with Colleagues
  • Setting and Meeting Targets at Work
  • Contributing to Meetings
  • Developing Personal Skills for Leadership
  • Practising Leadership Skills with Others

Functional Skills/GCSE

Apprentices must complete or have completed English and Mathematics at Level 1 and ICT at Level 2 or equivalent in order to successfully complete the Apprenticeship and each of these this will carry the five credit values . If they do not have these qualifications, they can be delivered as part of the apprenticeship framework.

How is the apprenticeship delivered?

An apprenticeship programme is designed to be a work-based programme whereby instructor-led learning can be immediately applied by apprentices in a real work context.The mandatory units must be assessed in the workplace, and wherever possible, it is recommended that optional units should also be assessed in this context or through on line testing. CableCom tutor assessors will carry out a minimum of 4 on site assessments at the work place.

The apprentices will also be required to complete an on line e-portfolio using a tool called Smart Assessor. The tutor assessor will be able to monitor and assess the portfolio on a monthly basis in addition to the on-site assessments. The tutor assessor will communicate regularly through Smart Assessor providing feedback and portfolio Support.

Some aspects of the qualification may be classroom taught at an appropriate training venue agreed with the employer using practical and on line assessments to ensure the apprentice has gained the underpinning theory and principles required for the role.

Functional skills (Maths, English) if required will be delivered through on line assessment and classroom teaching.

How long will it take?

Apprenticeships are delivered to suit the needs of the employer and the ability of the apprentice, therefore the government recommends that the apprenticeship for quality purposes must have a duration of 12 months and 1 day minimum, however CableCom recommend on average 12 – 14 month completion.

Apprenticeship Funding

The government fully funds 16 -18 apprenticeship training costs. For apprenticeships 19+ the government will be on average 50% of the training costs and expect the employer to contribute to the remaining costs. Apprentices must not be asked to pay towards their training. SME’s - 50 employees max may be eligible for and AGE grant to subsidise wage costs of £1500.

CableCom offer employers a free recruitment service through the National Apprenticeship Vacancy Service.

Download the course factsheet

For further information contact info@cablecomtraining.co.uk Or telephone 01642 804000

Key Details

  • An apprenticeship is a job with an accompanying skills development programme designed by employers in the sector. It allows the apprentice to gain technical knowledge and real practical experience, along with functional and personal skills, required for their immediate job and future career. These are acquired through a mix of learning in the workplace, formal off the job training and the opportunity to practice and embed new skills in a real work context.

Course Downloads

Course Duration

  • CableCom recommend on average 12 – 14 month completion.
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