Spectator Safety


Spectator Safety Steward

Become a Spectator Safety Steward

Spectator Safety is aimed at anyone working, or wishing to work, as a safety steward at live spectator events, including a variety of sporting or musical events, parades or carnivals.

The primary target group is stewards who provide services – such as health, safety and security, customer service to help spectators have a safe and enjoyable experience at the event. Typical settings will be events held at either indoor or outdoor facilities.

Definition of a Steward

A steward is a person who has obtained a Level 2 stewarding qualification within the relevant qualifications framework, or is undergoing training and assessment for such a qualification.

Work activities

As a Spectator Safety Steward you would be expected to be able to:

  • Prepare for spectator events
  • Help to manage conflict
  • Control the entry, exit and movement of spectators at events
  • Monitor crowds and respond to potential crowd problems at spectator event
  • Deal with accidents and emergencies
  • Support the work of the team and organisation

There are ten basic duties for stewards, summarised as follows

  • To understand their general responsibilities towards the health and safety and welfare of all spectators, other stewards, ground staff and themselves
  • To carry out safety checks
  • To control or direct spectators who are entering or leaving the ground, to help achieve an even flow of people to and from the viewing areas
  • To assist in the safe operation of the ground, not to view the activity taking place
  • To staff entrances, exits and other strategic points; for example, segregation, perimeter and exit doors or gates which are not continuously secured in the open position while the ground is in use
  • To recognise crowd conditions so as to ensure the safe dispersal of spectators and the prevention of overcrowding, particularly on terraces or viewing slopes
  • To assist the emergency services as required
  • To provide basic emergency first aid
  • To undertake specific duties in an emergency or as directed by the safety officer or the appropriate emergency service officer
  • To respond to emergencies (such as the early stages of a fire); to raise the alarm and take the necessary immediate action

Training and Development:

Stewards should be fit and active with the maturity, character and temperament to carry out the duties required of them. They should be able to understand and communicate verbal and written instructions in English.

You may also be able to work towards industry qualifications, such as:

  • Spectator Safety Apprenticeship
  • Level 3 NVQ Certificate in Spectator Safety (QCF)
  • Level 2 Award in Emergency First Aid at Work (QCF)
  • Level 3 Award in First Aid at Work (QCF)
  • Door Supervision Award


Download factsheet